Roche Support Network


Your Roche Support Network.

The most comprehensive support network in our industry.


Sales and Support Teams

Roche provides comprehensive before- and after-sales support with a variety of highly experienced, specialized teams.

Meet your teams



cobas® Customer Engagement Process

Roche supports you throughout the entire customer experience utilizing cobas® Customer Engagement Process. We work to discover, transition, consult and support.

Learn more about the cCEP


Awards and Recognition

Our Support Network sets the standard for high customer satisfaction. We help our customers perform at their best at all times. For that, our customers and the industry continue to recognize us as the best support provider.

View awards

Sales and Support Teams

Surrounding you with support.

900 support professionals delivering exceptional customer experiences, every day.


Contact us                                                                Find Your Roche Rep

Customer Engagement

cobas® Customer Engagement Process.

Take a closer look at our Molecular brochure .

Awards and Recognition

Roche Support Network.

Best Customer Support in the industry.