Roche customers can use Order Status to view:

•  Open Orders
•  Shipped Orders  (last 30 days)
•  Back Orders  (with revised estimated delivery)

> Order Status

 

Or complete the Order Notifications form to request email notifications for:

•  Order Acknowledgments  (confirmation that your order has been placed)
•  Advanced Shipment Notifications  (expected shipping date)
•  Order Status  (carrier tracking number and delivery date)

> Order Notifications

Related Links

> Customer Service Order Options: Designed to help you place reagent and supply orders to Roche Diagnostics

> Order Status Email Notifications: What are they and how to sign up!

> Product Delivery: Answers to your most frequently asked questions