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Innovative Automated Remote Support Solution for Anatomic Pathology Labs

Because we understand the critical nature of the work you do for patients, Roche offers CareGiver remote support — an innovative automated support solution for anatomic pathology labs. Through secure Internet connection, the CareGiver system provides continuous monitoring and remote service of VENTANA instruments,* helping maximize performance to keep your lab running smoothly.

Gain Peace of Mind

Real-time remote instrument monitoring, troubleshooting and training with secure data communication, along with proactive service, help keep your lab operating at peak performance.

Save Time

System software upgrades are provided automatically via secure Internet connection, and improved, automated data collection decreases management time requirements.

Increase Up Time

Proactive remote monitoring and support help to maintain optimum instrument performance and reduce downtime.

* CareGiver remote support is currently available on the VENTANA HE 600 system, VENTANA BenchMark ULTRA IHC/ISH system and VENTANA BenchMark Special Stains platform.

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